Customer Service Clerk
Kent Building Supplies Dartmouth, NS
$15.00 – $31.00/hour
Customer Service Agent
IMP Aerostructures Amherst, NS
- Job type
- Full-time
- Work arrangement
- On-site
- Hours
- 40 hours per week
- Posted
- Oct 15, 2026Published for 13 days
Before you apply
- Languages at work
-
- English
- Experience
- 3 years to less than 5 years
- Education
- College/CEGEP
- Occupation code
-
NOC 64409
NOC 64409 What is this?
The National Occupational Classification code: Canada's standard way of describing this kind of work. You can look it up to compare it with work you have done before.
Job description
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Industrial plant
- Aviation/aerospace manufacturing
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Sell merchandise
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Complete and process international purchase orders
- Review purchase order claims and contracts to determine compliance with company policy
What you'll need
Languages: English
Education: College/CEGEP; or equivalent experience
Experience: 3 years to less than 5 years
Computer and technology knowledge
- Database software
- Enterprise resource planning (ERP) software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- SAP (FI/CO / HR / MM / OT SD)
- MS Access
- MS PowerPoint
- JD Edwards
- Spreadsheet
- Electronic mail
- Inventory control software
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Who can apply
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
Work location
- 13 Tantramar Crescent, Amherst, NS B4H 4J6 Open in Google Maps
About IMP Aerostructures
- Amherst, NS
Posting details
- Posting ID
- NC-568BPN
- Posted
- Published for
- 13 days
- Vacancies
- 1
- Category
- Customer Service & Call Centre
- Company
- IMP Aerostructures
- NOC
- 64409
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