Customer Service Representative - Call Centre

CSR - Customer Service Representative

Responsible to ensure that all applicable company internal Control manual procedures, A.G.C.O Standards and OLG Policies are strictly adhered to. Responsible to sell bingo cards, paying out prize money to winners and verifying winning bingo cards with accuracy and balanced floats. Responsible for overseeing the Cabinet Games area and monitoring for underage persons, assisting customers, completing machine fills (vouchers and tickets). Processes all gaming product sales transactions and supports the cash/inventory reconciliation process at the POS counter.

Requires A.G.C.O. Category 2 Gaming Registration (this could be applied for after obtaining an offer of employment but prior to starting work).

Job Types: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Application question(s):

• What is your availability for the interview
• What kind of transportation do you use come to the work place?
• Are you located in Ottawa ?

Experience:

• customer service: 1 year (required)

Licence/Certification:

• Driver licence (preferred)

Work Location: In person